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The Student Disability Resource Center (SDRC) is open during regular business hours, Monday-Friday, from 8:00am-5:00pm (except for University Holidays and Closures, and periodic department training/in-service events). The SDRC may be reached at 951-827-3861 or sdrc@ucr.edu. If you need to register for services, please visit this webpage. If you would like to request an appointment with a disability specialist, please go to the Appointment Request Form. If you plan to come to the SDRC offices or Testing Center (at Student Services Building), please read this information before you go.

The SDRC Offices will be closed on Tuesday, April 2, 2024, from 8:00am - 2:00pm.  SDRC staff will be participating in a department in-service training during this time. The SDRC Offices will be open 2:00pm - 5:00pm that day.

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Otter Voice Notes

Record and review in real time. Search, play, edit, organize, and share your conversations from any device. Record conversations right from your phone or computer. Import or sync recordings from other services. Integrate seamlessly with Zoom. Get real-time captions and, within minutes, a searchable transcript synched with audio and photos plus speakers and key phrases. Share or export voice notes to inform others and get on the same page. Create groups to invite collaborators and keep organized.

Meeting Gems™ can be generated directly from your session by highlighting snippets within the transcript. Easily capture action items, decisions, and key moments of your session, and then use the Meeting Gems™ panel to assign action items, add comments, ask a question, clarify your thoughts, and organize your notes.
  • Find the right words, fast. Jump straight from a smart keyword to see all instances in a note, or use the search box for instant results. Speed up the playback to skim through a long recording.
  • Use Otter to remember and review key points from all kinds of conversations, such as online and in-person meetings, lectures, and presentations. Record or import audio and Otter transcribes it into smart notes that sync across devices. Choose what to save privately or share with others. Attach photos inline with the playable text to add even more visual context.
  • Because Otter is powered by Ambient Voice Intelligence, it’s always learning and improving. Train Otter to recognize voices, learn special terminology, and improve accuracy.

Frequently Asked Questions

  • How can I use Otter?

    Lectures contain a tremendous amount of valuable information that is often lost or can’t be recalled when it’s needed. Otter aims to capture your conversations and make them easily accessible to you.

  • How do I get started?

    Email the SDRC accessible technology specialist.

  • Is there a cost?

    You can view Otter features on their website. Please email the SDRC accessible technology specialist for more information about options for subscriptions to Otter Voice.

  • Will this affect my data plan?

    You can control how Otter uses your data plan in the Settings menu of the app. The first setting is “Sync audio on Wi-Fi only,” which you can enable to make sure that Otter will only upload recordings when your device is on a Wi-Fi network.

  • What languages are supported?

    Otter currently supports English.

  • Which web browsers are supported?

    The https://otter.ai website currently works best using Google Chrome (desktop layout).

  • Is my data safe?

    Yes. Otter is committed to keeping your data private and secure. Otter doesn’t share your conversations with anybody. For quality assurance and algorithm training purposes, Otter may review audio segments or run the data through other services in a carefully controlled manner. Otter syncs your data over an encrypted connection, and stores it in Otter’s secure data center that has both physical and electronic security. For more information, review Otter's Terms of Service and Privacy Policy.

  • Where can I send feedback?

    Please email the SDRC accessible technology specialist.

  • How can I sign into my account on the web?

    You can sign into your account either using the same email address and password as the mobile app, or using the same Google account that you used in the mobile app.

  • How can I link my otter.ai account to my Google sign in?

    If you created an account at otter.ai using your Google email address, you can sign in with Google on the mobile phone. Just click on the Google sign in button, and choose the Google account with the matching email address, and you’ll be signed in.

  • How long does it take for the transcript to appear?

    On mobile, Otter tries to show you a live transcript as you’re recording. The final transcript and audio processing can take some time, and depends on the length of the recording and how busy the otter.ai service is. The mobile app will show you if your recording is still being processed. You can swipe down to refresh and see if the processing is completed.

  • How do I edit my transcript?

    Both iOS and Android allow you to edit your transcript by long-pressing on the speech bubbles. On the web, simply mouse over a speech bubble and select the floating pencil button in the upper right.

  • How can I get transcripts for phone calls?

    On Android, you can use our integration with Call Recorder to record your phone calls and upload to Otter to get transcripts. Look for tighter integration with phone calls in Otter coming soon.

  • How do I export my transcript?

    On the web, open the conversation you’d like a transcript of. Then, select the “Copy” button on the top right to transfer your text from your clipboard and into your word processor or other apps. In the latest version of iOS and Android apps, you can tap on the three-dot menu on the top right within your conversation to export the text to the clipboard or directly into other apps.

  • How do I delete a conversation?

    Both iOS and Android allow you to swipe left to delete a conversation when viewing them in the Conversations tab. You can also remove a conversation when viewing the transcript by selecting the “Delete” button on the upper right corner.

  • How can I get transcripts for other recordings I have?

    Log in to your account at otter.ai, and click on “Import audio/video” from the right sidebar. You can choose multiple media files (audio: mp3, aac, wav, m4a, wma; video: mp4, avi, mov, wmv, mpg) to upload to your account and Otter will automatically generate a transcript. In the latest version of the Android app, you can tap on the three-dot menu on the top right of the Conversations tab to import. In the latest version of the iOS app, you may share from other apps (e.g. iOS Files app) directly to Otter (Note: you must first enable the Otter app in the “iOS Share Sheet > More” menu as a one-time setup.)

  • How can I improve the speaker identification? / Why do I need to label speakers?

    Tagging speech bubbles with the speaker’s names will help Otter recognize them in future conversations. Fortunately you don’t need to tag an entire conversation to train Otter. In fact, quality is better than quantity. Try to tag bubbles that have minimal background noise and don’t include speech from other people. If you can find 15 seconds of speech for a given person fitting that criteria, you should be in good shape.

  • How do I turn off the Otter Voice Assistant being present in my Zoom sessions?

    You may notice Otter Voice Assistant automatically signs into your Zoom sessions as a participant if you have enabled Otter Voice Assistant. Visit Managing Otter Voice Assistant to disable this function while still being able to use the Otter Voice application.